We always take care of our customers and will take back any product within 10 days of purchase for any reason. We can't say that we won't ask any questions; of course we will be curious as to why you changed your mind, but that's only because we care and we want to make sure you get the best service possible.
Should you decide to return your product and it is in new condition we will refund you the full purchase price. If we had to ship the product and you are returning it because you changed your mind, well, we can't refund you the shipping - it is only fair. It is also your responsibility to pay the return shipping fees that might be associated with returning the product. If you are returning a kayak please contact us as there might be re-stocking fees involved depending on the kayak and the condition.
If you are outside the 10 days, please contact at (949) 661-4947 or email firstname.lastname@example.org to discuss.
All returns require a Return Authorization. This can be obtained by contacting us at (949) 661-4947 or by emailing email@example.com.